Questions, answered plainly.

Everything people ask before joining, in one place.

What is CoachGenX?

CoachGenX is personal coaching that checks in on you: one real trainer, weekly check-ins, nutrition targets that adjust to your progress, and a coach you can text over iMessage and SMS.

How does the coaching work?

You check in once a week — weight, an optional body-fat reading, and how the week actually went. Your calorie and macro targets recalculate from every check-in, and your trainer steps in whenever the numbers need a human call. Between check-ins, coaching happens where you already talk: your text messages.

How much does CoachGenX cost?

One plan at $99 per month. It includes your trainer's review of every weekly check-in, calorie and macro targets that recalculate from your progress, text access to your coaching number, and the member portal. No add-ons, no upgrades.

Is there a free trial?

Yes. New memberships start with a 3-day free trial: your first $99 charge is on day 3, and you can cancel anytime before then.

Is my coach a human or an AI?

A real trainer reviews every weekly check-in and steps in personally when it matters. Coaching replies may be drafted with AI assistance working on your trainer's behalf, grounded in your plan and history — that disclosure is on by default and never quietly removed.

Can I choose or switch coaches?

No — one coach, by design. There is no marketplace and no browsing profiles. Every member works with the CoachGenX trainer, who reads every check-in and watches every trend line. One coaching relationship, taken seriously, beats a directory of options.

How do I cancel?

Email hello@coachgenx.com and it's done. Coaching continues through the period you've paid for; no contracts, no cancellation fees.

What's included in the plan?

Unlimited iMessage and SMS with your trainer, every check-in reviewed by a human each week, goals with target dates and milestones, a progress dashboard, today's workout and your weekly training block, and structured weekly check-ins that adjust your macros. Texts and portal share one memory.

How do weekly check-ins work?

Once a week you log your weight, an optional body-fat reading, and notes on how the week went. Your first check-in takes about five minutes, and your calorie and macro targets recalculate from every check-in.

When can I text my coach?

Your coach answers over iMessage and SMS within coaching hours, 7am to 9pm. Message frequency follows your coaching — conversational messages, never bulk marketing blasts. Reply STOP any time to end messaging.

Is this medical advice?

No. Your trainer provides fitness and nutrition coaching, not medical advice, diagnosis, or treatment. Talk to a physician before starting any training or nutrition program, especially if you have a medical condition, an injury, or are pregnant.

What happens to my data?

Your trainer sees your check-ins, trends, and messages — that's the point of the product. We never sell data, never run ads, and don't train shared or foundation models on it. Close your account and coaching data is deleted within 30 days.

Do I need a gym?

Coaching meets you where you train. The same trainer coaches strength, physique prep, post-rehab, running, general-population, and online-only clients — the plan is built to absorb real life, not punish it.