The client agreement.
What you're buying, what we owe you, and the fine print written like we mean it.
What your membership is
CoachGenX is a coaching subscription: one plan at $99 per month. It includes your trainer's review of every weekly check-in, calorie and macro targets that recalculate from your progress, text access to your coaching number, and the member portal.
Billing and cancellation
New memberships start with a 3-day free trial; your first charge is on day 3, and you can cancel anytime before then.
Your subscription renews monthly. Cancel any time and coaching continues through the period you've paid for; no contracts, no cancellation fees, no winding road to the cancel button. Email hello@coachgenx.com and it's done.
Coaching is not medical care
Your trainer provides fitness and nutrition coaching, not medical advice, diagnosis, or treatment. Talk to a physician before starting any training or nutrition program, especially if you have a medical condition, an injury, or are pregnant. If something hurts beyond normal training discomfort, stop and get it looked at; your plan will absorb the detour.
Honest inputs, honest coaching
The plan adjusts from what you log. Wrong numbers make wrong targets, so weigh in as you are, not as you hoped. There is no judgment on the other end; there is a trainer who can only coach what they can see.
Messaging
Coaching happens over SMS and iMessage from your dedicated coaching number. By joining you consent to those messages; the details, including how to stop them, live in messaging consent.
Your data
What we store, who sees it, and how to get it deleted is covered in plain English in our privacy policy. The short version: your trainer sees it, nobody else buys it.
Questions
Anything unclear before you join: hello@coachgenx.com.